Privacy Statement
VRC - Veth Realty & Consultancy B.V. applies the following privacy policy.
PRIVACY Statement FOR THE VRC WEBSITE - VETH REALTY & CONSULTANCY B.V.
In this privacy statement you can read how VRC handles your data.
VRC - Veth Realty & Consultancy B.V. is aware that appropriate processing of personal data is an indispensable aspect of privacy law. To guarantee this right, you can check in this statement what happens to your data. The practices of VRC are of course in accordance with the current Personal Data Protection Act and also with the General Data Protection Regulation, which came into effect in May 2018. When you use our website, you indicate that you accept the privacy policy.
PURPOSES OF DATA PROCESSING
If you provide us with personal data by e-mail, telephone, web forms or personal data, these will only be collected and used for the purpose for which you leave them. By providing your personal data, you consent to the processing of that data. The information that VRC collects (digitally) in this way is used to fulfill your request (for correspondence, information and registration).
COMMUNICATION
If you send us an e-mail or other messages, they will be saved. We only do this to provide you with the best possible service, your data may be necessary to process questions and answer requests.
PROCESSING OF PERSONAL DATA
Which personal data are processed? When you contact us, we will save the email, other messages or the reason for the contact. Sometimes we ask for your name and contact details, this makes it possible for us to answer your question or request.
WHEN SELLING/RENTING OUT OR MANAGE YOUR HOME. When you engage us in the sale/property management or renting out of your home, the following personal data will be processed:
• your surname, first names, date of birth, marital status, gender, address, contact details such as your telephone number and e-mail address and your account number when using payment by direct debit;
• a copy of your identification document, the number and the date and place of issue of the document with the help of which your identity has been verified;
• the password for your account;
• the reason for the sale/renting out or manage your home;
• the description and characteristics of the home such as the asking price, the year of construction, the surfaces and layout, cadastral data and the WOZ value;
• the date of registration of the house and the period that the house is or has been for sale/renting;
• photos, videos and other media of the home;
• the reason for any withdrawal of the assignment;
• when the house has been sold/rented out: the transaction details such as the sale/renting price and the transaction/renting date;
• other information provided.
WHEN BUYING/RENTING A PROPERTY
When you have bought or rented a house through us, the following data will be processed:
• your surname, first names, date of birth, marital status, gender, address, contact details such as your telephone number and e-mail address;
• a copy of your identification document, the number and the date and place of issue of the document with the help of which your identity has been verified;
• the password for your account; if you have created an account
• information about the house you have bought/rented, such as the address, characteristics of the house, the purchase/rental price and the transaction/renting date;
• other information that you have provided to VRC.
WHEN VIEWING A PROPERTY
When you request a viewing through us, the following data will be processed
• your surname, gender, contact details such as your telephone number and e-mail address;
• the password for your account, if you have created an account
• date of viewing;
• your opinion about the house.
WHEN MAKING A BID FOR A PROPERTY
When you make a bid for a home through us, the following data will be processed:
• your surname, gender, address, contact details such as your telephone number and e-mail address;
• your password for your account, if you place a bid via the website;
• other information that you provide to VRC.
RETENTION PERIOD
Your data will be kept for as long as necessary for the purposes indicated above or to the extent necessary for compliance with legal obligations and for resolving any disputes, whereby we use the following retention periods;
Dossier assignment Minimum 5 years
Wwft At least 5 years
Civil retention obligation Minimum 7 years
Tax retention obligation Minimum 7 years
Professional liability Minimum 7, maximum 20 years
Newsletter registration Until the moment of deregistration
Other Maximum 2 years
PERSONAL DATA OF MINORS
If you are under the age of 16, you may only provide personal information to us if your parent or a legal representative who has read this privacy statement and gives us permission to do so on your behalf. The services are intended for adult persons. Minors are not allowed to create an account on our website. If you are a minor, we request that you do not use our services. As soon as we become aware that this is the case, we will immediately delete the account.
VISITOR BEHAVIOR
General visitor data is kept on the VRC website, such as the most visited pages. The purpose of this is to optimize the website. This data can also be used to place more targeted information on the site. In this way VRC can further optimize its services to you.
COOKIES
VRC uses cookies to increase the online ease of use for you. A "cookie" is a small text file that is sent to your computer when you visit a website. These cookies do not collect directly identifying information such as your name or email address. VRC never uses cookies to retrieve information from your computer that was not originally sent in a cookie, such as your name or e-mail address. Cookies can store user settings and other information. You can have your browser refuse all cookies or have it warned you when a cookie is being sent. However, some options or services of the website may not function properly without cookies.
VRC - VETH REALTY & CONSULTANCY B.V. and THIRD PARTIES
We do not make your personal information available to third parties unless you give permission. On this website you will find a number of links to other websites. VRC is not responsible for the way in which these sites handle personal information. Please read the privacy statement, if any, of the site you are visiting.
SECURITY
VRC is committed to the data entrusted to it by means of technical and administrative security measures to minimize the risk of loss, misuse, unauthorizes access, disclosure and alteration. You can think of firewalls and physical and administrative access controls to the data and servers.
AMENDMENTS
VRC reserves the right to make changes to the privacy statement. Therefore, regularly check the privacy statement for the privacy policy of VRC.
QUESTIONS
We offer you the opportunity to view, change or delete data. In that case, you should contact us. If you have any questions or comments about our privacy policy, please contact us.